“We do have those special circumstances and, when you’re with a major carriers, you don’t really get a say. You don’t really have a voice.”
Finally, the quality of care has definitely changed for the better.
“It’s almost like, because of the partnership, we get treated as a VIP when we go to those facilities,” Lynette shared. “I think they realize that we’ve got this partnership, and we’re all working in it together. We do maybe get a little extra TLC when we go to our partners.”
She adds that it’s important to have a good third-party administrator, or TPA, to aid in implementing and administering the plan from a financial perspective.
“Give It A Look”
While this has been a valuable change for Lynette and the team at Lookout Credit Union, could the direct partnership work for other employers?
“Absolutely,” says Lynette. “I think they would be crazy to not give it a look and at least try it for a year.”
“I wish we’d known about this earlier and done it sooner!”